What is your cancellation policy?

We understand plans can change. You can easily cancel your activity for a full refund up to 24 hours before it starts unless otherwise stated.

However, if you do not show up for the activity or fail to cancel at least 24 hours in advance, you will not receive a refund.

Note that some of our local organizers have different cancellation policies, as shown on the tour or activity page of our site. In these cases, their cancellation conditions are valid rather than our GetYourGuide policy.

Find out more about our cancellation policy in our Terms of Business: http://www.getyourguide.com/terms_of_business.php#supplier_11

If you need more information about a specific activity’s cancellation policy, let us know. We are always happy to help.

Please contact us http://www.getyourguide.com/contact if you need to cancel your tour or activity so we can update your booking.

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