Why have I still not received my booking confirmation?

Some activities are instantly confirmed by email as soon as you book.

However, other activities need to be confirmed by the activity organizer who will respond by email, normally within 48 hours. This may take longer on weekends.

Or for some tours and activities we will send you the tickets in a separate email.

Whatever the case, the first email you receive will outline the process for your activity and what to expect next.

However, if you have not received confirmation 48 hours after you book, contact us so we can help. Please use our "Contact Us" form http://www.getyourguide.com/contact or call us on +1 855 664 8235 (toll free) or +44 20 330 894 97.

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